DATA PROTECTION
(DSGVO)

INHALTSVERZEICHNIS

• Introduction and Overview

• Scope of Application

• Legal Bases

• Contact Details of the Person Responsible

• Storage Duration

• Rights under the General Data Protection Regulation

• Communication

• Cookies

• Application Data

• Website Modular Systems

• E-Mail-Marketing

• Messenger & Communication

INTRODUCTION AND OVERVIEW

We have written this data protection declaration (version 29.10.2022-312270998) in order to explain to you in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and applicable national laws which personal data (data for short) we as the person responsible - and that of processors commissioned by us (e.g. providers) - process, will process in the future and what legal options you have. The terms used are to be understood as gender-neutral.
In short: We inform you comprehensively about data that we process about you.

Privacy statements usually sound very technical and use legal jargon. This data protection declaration, on the other hand, is intended to describe the most important things as simply and transparently as possible. As far as transparency is conducive, technical terms are explained in a reader-friendly way, links to further information are provided, and graphics are used. We are thus informing you in clear and simple language that we only process personal data in the course of our business activities if there is a corresponding legal basis. This is certainly not possible if you make the most concise, unclear and legal-technical statements possible, as they are often standard on the Internet when it comes to data protection. We hope you find the following explanations interesting and informative and may find some information you did not already know.
If you still have questions, we would like to ask you to contact the responsible person named below or in the imprint, to follow the links provided and to look at further information on third-party websites. Our contact details can of course also be found in the imprint.

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SCOPE OF APPLICATION

This data protection declaration applies to all personal data processed by us in the company and to all personal data that companies commissioned by us (processors) process. By personal data we mean information within the meaning of Art. 4 No. 1 GDPR such as a person's name, e-mail address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes the following:

• all online presences (websites, online shops) that we operate

• Social media appearances and email communication

• mobile apps for smartphones and other devices

In short: The data protection declaration applies to all areas in which personal data is processed in a structured manner in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

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LEGAL BASES

In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enables us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can of course read this EU General Data Protection Regulation online on EUR-Lex, the gateway to the EU -Legal; see https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679.

We only process your data if at least one of the following conditions applies:

1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be storing the data you entered on a contact form.

2. Contract (Article 6 Paragraph 1 lit. b GDPR): To fulfil a contract or pre-contractual obligations with you, we have to process your data. For example, if we conclude a sales contract with you, we need personal information in advance.

3. Legal obligation (Article 6 paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are required by law to keep invoices for accounting purposes. These usually contain personal data.

4. Legitimate interests (Article 6 Paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data to be able to operate our website securely and economically. This processing is therefore a legitimate interest.

Other conditions such as the perception of recordings in the public interest, the exercise of public authority, and the protection of vital interests do not usually apply to us. If such a legal basis should be relevant, it will be shown in the appropriate place.

In addition to the EU regulation, national laws also apply:

• In Austria, this is the federal law for the protection of natural persons when processing personal data (data protection law), DSG for short.

• In Germany, the Federal Data Protection Act, BDSG for short, applies.

If other regional or national laws apply, we will inform you about them in the following sections.

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CONTACT DETAILS OF THE PERSON RESPONSIBLE

If you have any questions about data protection or the processing of personal data, you will find the contact details of the person or body responsible below:

Cousins Agency
Marc Cousins
Peter-Jakob-Schober-Str. 6/1
Authorized representative: Marc Cousins
Email: marc@cousins.agency
Telephone: +49 159 0126 8973
Imprint: https://cousins.agency/impressum/

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STORAGE DURATION

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible, provided there is no obligation to store it.

We will inform you below about the specific duration of the respective data processing, provided that we have further information on this.

RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (DSGVO)

In accordance with Articles 13 and 14 GDPR, we inform you about the following rights to which you are entitled so that data is processed fairly and transparently:

• According to Article 15 GDPR, you have a right to information on whether we are processing your data. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:

  • for what purpose we carry out the processing;

  • the categories, i.e. the types of data that are processed;

  • who receives this data and if the data is transferred to third countries, how security can be guaranteed;

  • how long the data is stored;

  • the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;

  • that you can complain to a supervisory authority (links to these authorities can be found below);

  • the origin of the data if we did not collect it from you;

  • whether profiling is carried out, i.e. whether data is automatically evaluated to create a personal profile for you.

• According to Article 16 GDPR, you have the right to have the data corrected, which means that we have to correct data if you find any errors.

• According to Article 17 GDPR, you have the right to erasure ("right to be forgotten"), which specifically means that you can request the erasure of your data.

• According to Article 18 GDPR, you have the right to restrict processing, which means that we may only store the data but not use it further.

• According to Article 20 GDPR, you have the right to data portability, which means that we can provide you with your data in a common format upon request.

• According to Article 21 GDPR, you have a right of objection, which, after enforcement, will result in a change in processing.

  • If the processing of your data is based on Article 6 Paragraph 1 Letter e (public interest, exercise of official authority) or Article 6 Paragraph 1 Letter f (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.

  • If data is used to operate direct advertising, you can object to this type of data processing at any time. We may no longer use your data for direct marketing after this.

  • If data is used to operate profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling after this.

• According to Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g. profiling).

• According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the processing of personal data violates the GDPR.

In short: you have rights - do not hesitate to contact the responsible person listed above!

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. This is the data protection authority for Austria, whose website can be found at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. You can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) for more information. The following local data protection authority is responsible for our company:

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Baden-Württemberg Datenschutzbehörde

State representative for data protection: Dr. Stefan Brink
Address: Königstrasse 10a, 70173 Stuttgart
Telephone number: +49 711 61 55 41-0
Email address: poststelle@lfdi.bwl.de
Website: https://www.baden-wuerttemberg.datenschutz.de/

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COMMUNICATION

Kommunikation Zusammenfassung
👥 Affected: Anyone who communicates with us by phone, email or online form
📓 Processed data: e.g. Telephone number, name, e-mail address, entered form data. More details can be found under the type of contact used
🤝 Purpose: Handling of communication with customers, business partners, etc.
📅 Duration of storage: Duration of the business case and the legal regulations
⚖️ Legal bases: Article 6(1)(a) GDPR (consent), Article 6(1)(b) GDPR (contract), Article 6(1)(f) GDPR (legitimate interests)

Personal data may be processed if you contact us and communicate by telephone, e-mail or online.

The data will be processed for the handling and processing of your question and the related business transaction. The data is stored for as long as the law requires.

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AFFECTED PERSONS

All those who seek contact with us via the communication channels provided by us are affected by the processes mentioned.

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Telephone

If you call us, the call data will be stored pseudonymously on the respective end device and with the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved to answer enquiries. The data will be deleted as soon as the business case has ended and legal requirements permit.

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Email

If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone, etc.) and on the e-mail server. The data will be deleted as soon as the business case has ended and legal requirements permit.

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Online Forms

If you communicate with us using an online form, data will be stored on our web server and, if necessary, forwarded to an e-mail address from us. The data will be deleted as soon as the business case has ended and legal requirements permit.

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Legal Bases

The processing of the data is based on the following legal bases:

• Article 6 paragraph 1 lit.

• Article 6(1)(b) GDPR (contract): There is a need to fulfil a contract with you or a processor, e.g. the telephone provider or we need the data for pre-contractual activities, such as the preparation of an offer, process;

• Article 6 paragraph 1 lit. f GDPR (legitimate interests): We want to conduct customer inquiries and business communication in a professional framework. Certain technical facilities such as email programs, exchange servers and mobile phone operators are necessary to communicate efficiently.

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COOKIES

Cookies summary
👥 Affected: Visitors to the website
🤝 Purpose: depending on the specific cookie. More details can be found below or from the manufacturer of the software that sets the cookie.
📓 Processed data: Depending on the cookie used. More details can be found below or from the manufacturer of the software that sets the cookie.
📅 Storage duration: depending on the respective cookie, can vary from hours to years
⚖️ Legal basis: Article 6 paragraph 1 lit. a GDPR (consent), Article 6 paragraph 1 lit.f GDPR (legitimate interests)

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What Are Cookies?

Our website uses HTTP cookies to store user-specific data. In the following, we explain what cookies are and why they are used so that you can better understand the following data protection declaration.

Whenever you surf the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing cannot be denied: Cookies are really useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other areas of application. HTTP cookies are small files that are stored on your computer on our website. These cookie files are automatically stored in the cookie folder, which is basically the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data from you, such as language or personal page settings. When you visit our site again, your browser transmits the "user-related" information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers, each cookie has its own file. In others such as Firefox, all cookies are stored in a single file.

The graphic below shows a possible interaction between a web browser such as B. Chrome and the web server. The web browser requests a website and receives a cookie from the server, which the browser uses again as soon as another page is requested.

There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually since each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other "pests". Cookies also cannot access information on your PC.

For example, cookie data can look like this:

Name: _ga
Value: GA1.2.1326744211.152312270998-9
Purpose: Differentiation of website visitors
Expiry date: after 2 years

A browser should be able to support these minimum sizes:

• At least 4096 bytes per cookie

• At least 50 cookies per domain

• At least 3000 cookies in total

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What Types of Cookies are there?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the data protection declaration. At this point, we would like to briefly discuss the different types of HTTP cookies.

There are 4 types of cookies:

Essential cookies
These cookies are necessary to ensure the basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues surfing on other pages and only goes to the checkout later. These cookies do not delete the shopping cart, even if the user closes their browser window.

Functional cookies
These cookies collect information about user behaviour and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and behaviour of the website in different browsers.

Targeting cookies
These cookies ensure a better user experience. For example, entered locations, font sizes or form data are saved.

advertising cookies
These cookies are also called targeting cookies. They are used to provide the user with individually tailored advertising. This can be very useful but also very annoying.

Usually, when you visit a website for the first time, you will be asked which of these types of cookies you would like to allow. And of course, this decision is also stored in a cookie.

If you want to know more about cookies and are not afraid of technical documentation, we recommend https://datatracker.ietf.org/doc/html/rfc6265, the Internet Engineering Task Force (IETF) Request for Comments called “HTTP State Management Mechanism”.

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Purpose of Processing via Cookies

The purpose ultimately depends on the respective cookie. More details can be found below or from the manufacturer of the software that sets the cookie.

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Which Data is processed?

Cookies are little helpers for many different tasks. Unfortunately, it is not possible to generalize which data is stored in cookies, but we will inform you about the processed or stored data in the following data protection declaration.

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Storage Duration of Cookies

The storage period depends on the respective cookie and is specified below. Some cookies are deleted after less than an hour, others can remain stored on a computer for several years.

You can also influence the storage period yourself. You can manually delete all cookies at any time via your browser (see also "Right of objection" below). Furthermore, cookies that are based on consent will be deleted at the latest after you withdraw your consent, whereby the legality of storage remains unaffected until then.

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Wright to Object - How can I Delete Cookies?

You decide for yourself how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option of deleting or deactivating cookies or only partially allowing them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Clear cookies to remove data websites have placed on your computer

Internet Explorer: Löschen und Verwalten von cookies

Microsoft Edge: Deleting and managing cookies

If you generally do not want any cookies, you can set up your browser so that it always informs you when a cookie is to be set. You can decide for each individual cookie whether you allow the cookie or not. The procedure differs depending on the browser. It is best to look for the instructions in Google with the search term “Delete cookies Chrome” or “Deactivate cookies Chrome” in the case of a Chrome browser.

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Legal Bases

The so-called “Cookie Guidelines” have been in place since 2009. It states that the storage of cookies requires your consent (Article 6 (1) (a) GDPR). Within the EU countries, however, there are still very different reactions to these directives. In Austria, however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the cookie guidelines have not been implemented as national law. Instead, this guideline was largely implemented in Section 15 (3) of the Telemedia Act (TMG).

For absolutely necessary cookies, even if no consent has been given, there are legitimate interests (Article 6 Para. 1 lit. f GDPR), which in most cases are of an economic nature. We want to provide visitors to our website with a pleasant user experience, and certain cookies are often strictly necessary for this.

If cookies that are not absolutely necessary are used, this will only happen with your consent. In this respect, the legal basis is Article 6 (1) (a) GDPR.

In the following sections, you will be informed in more detail about the use of cookies if the software used uses cookies.

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APPLICATION DATA

Summary

👥 Affected: Users who apply for a job with us
🤝 Purpose: Handling an application process
📓 Processed data: name, address, contact details, e-mail address, telephone number, proof of qualification (certificates), any data from special categories.
📅 Storage period: if the application is successful, until the end of the employment relationship. Otherwise, the data will be deleted after the application process or, with your consent, stored for a certain period of time.
⚖️ Legal basis: Article 6 paragraph 1 letter a GDPR (consent), legitimate interest (Article 6 paragraph 1 letter f GDPR), Article 6 paragraph 1 letter b GDPR (contract), Article 9 paragraph 2 letter a. GDPR (processing of special categories)

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What is Application Data?

You can apply to us for a job in our company by e-mail, online form or using a recruiting tool. All data that we receive and process from you as part of an application is considered application data. In doing so, you always disclose personal data such as name, date of birth, address and telephone number.

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Why do we Process Application Data?

We process your data so that we can conduct a proper selection process in relation to the advertised position. We are also happy to keep your application documents in our application archive. Because it often happens that a cooperation does not work for the advertised position for a variety of reasons, but we are impressed by you and your application and can very well imagine future cooperation. If you give us your consent, we will archive your documents so that we can easily contact you for future tasks in our company.

We guarantee that we handle your data with particular care and only process your data within the legal framework. Even within our company, your data will only be forwarded to people who are directly involved with your application. In short: your data is safe with us!

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Which Data is Processed?

If you apply to us by e-mail, for example, we will of course also receive personal data, as mentioned above. Even the e-mail address is part of the personal data. In the course of an application process, however, only those data are processed that are relevant to our decision as to whether we want to welcome you to our team or not.

Which data is processed depends primarily on the job advertisement. In most cases, however, it is a question of names, date of birth, contact details and proof of qualifications. If you submit the application via an online form, the data will be passed on to us in encrypted form. If you send us the application by e-mail, this encryption will not take place. We can therefore not assume any responsibility for the way of transmission. However, once the data is on our servers, we are responsible for the lawful handling of your data.

During an application process, in addition to the data mentioned above, information about your health or your ethnic origin may also be requested so that we and you can exercise rights in relation to labour law, social security and social protection and at the same time comply with the corresponding obligations. This data is data of special categories.

Here is a list of possible data that we receive from you and process:

• Surname

• Contact address

• E-mail address

• Phone number

• Date of birth

• Information that emerges from the cover letter and CV

• Proof of qualification (e.g.) certificates

• Special category data (e.g. ethnic origin, health data, religious beliefs)

• Usage data (websites visited, access data, etc.)

• Metadata (IP address, device information)

How Long is Data Stored?

If we accept you as a team member in our company, your data will be processed for the purpose of the employment relationship and will be stored with us for at least until the end of the employment relationship. All application documents are then placed in your employee file.

If we do not offer you the job, if you reject our offer or withdraw your application, we can store your data for up to 6 months after the end of the application process due to our legitimate interest (Art. 6 Para. 1 lit. f GDPR). After that, both your electronic data and all data from physical application documents will be completely deleted or destroyed. We keep your data, for example, so that we can still answer any questions or present evidence of the application in case of a legal dispute. If a legal dispute is looming and we may still need the data after the 6 months have expired, we will only delete the data when there is no longer any reason to keep it. If there are legal storage obligations to be met, we must store the data for longer than 6 months.

Furthermore, we can also store your data for longer if you have given your special consent. We do that, for example, if we can well imagine working with you in the future. Then it is helpful to have your data archived so that you can be reached easily. In this case, the data goes into our pool of applicants. Of course, you can revoke your consent to the longer storage of your data at any time. If you do not withdraw your consent and do not give your consent, your data will be deleted after 2 years at the latest.

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Legal Bases

The legal basis for the processing of your data is Article 6 Paragraph 1 Letter a GDPR (consent), Article 6 Paragraph 1 Letter b GDPR (contract or pre-contractual measures), Article 6 Paragraph 1 Letter f GDPR (legitimate interests) and Art. 9 Para. 2 lit. a. GDPR (Special Category Processing).

If we include you in our applicant tool, this is done on the basis of your consent (Article 6 (1) (a) GDPR). We would like to point out that your consent to our application pool is voluntary, has no influence on the application process and you have the option of revoking your consent at any time. The lawfulness of the processing up to the point of revocation remains unaffected.

In the case of protection of vital interests, data processing is carried out in accordance with Article 9 Paragraph 2 Letter c. GDPR. For the purposes of health care, occupational medicine, medical diagnostics, for care or treatment in the health or social area or for the administration of systems and services in the health or social area, the processing of personal data takes place in accordance with Art. 9 Para. 2 lit. H. GDPR. If you voluntarily provide data of the special categories, the processing takes place on the basis of Article 9 Paragraph 2 lit. GDPR.

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WEBSITE MODULAR SYSTEMS

Website Builders Privacy Policy Summary
👥 Affected: Visitors to the website
🤝 Purpose: Optimization of our service
📓 Data processed: Data such as technical usage information such as browser activity, clickstream activity, session heat maps, as well as contact details, IP address or your geographic location. More details can be found below in this data protection declaration and in the data protection declaration of the providers.
📅 Storage duration: depends on the provider
⚖️ Legal bases: Article 6 paragraph 1 letter f GDPR (legitimate interests), Article 6 paragraph 1 letter a GDPR (consent)

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What are Modular Website Systems?

We use a modular website system for our website. Modular systems are special forms of content management systems (CMS). With a modular system, website operators can easily create a website without any programming knowledge. In many cases, web hosts also offer modular systems. By using a modular system, your personal data can also be collected, stored and processed. In this data protection text we give you general information about data processing by modular systems. You can find more information in the data protection declarations of the provider.

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Why do we use modular systems for our website?

The greatest advantage of a modular system is its ease of use. We want to offer you a clear, simple and well-arranged website that we can easily operate and maintain ourselves - without external support. A modular system now offers many helpful functions that we can use even without programming knowledge. This enables us to design our website according to our wishes and offer you an informative and pleasant time on our website.

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What data is stored by a modular system?

Which data is stored exactly depends of course on the website building block system used. Each provider processes and collects different data from the website visitor. However, technical usage information such as the operating system, browser, screen resolution, language and keyboard settings, hosting provider and the date of your website visit is usually collected. Tracking data (e.g. browser activity, clickstream activities, session heat maps, etc.) can also be processed. In addition, personal data can also be recorded and stored. This is mostly contact information such as email address, telephone number (if you have provided it), IP address and geographic location data. You can find out exactly which data is stored in the provider's data protection declaration.

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How long and where is the data stored?

We will inform you below about the duration of the data processing in connection with the modular website system used, provided that we have further information on this. You will find detailed information about this in the provider's data protection declaration. In general, we only process personal data for as long as is absolutely necessary for the provision of our services and products. It may be that the provider stores your data according to their own specifications, over which we have no influence.

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Right to Object

You always have the right to information, correction and deletion of your personal data. If you have any questions, you can also contact those responsible for the modular website system used at any time. Contact details can be found either in our data protection declaration or on the website of the relevant provider.

You can delete, disable or manage cookies that providers use for their functions in your browser. Depending on which browser you use, this works in different ways. Please note, however, that not all functions may then work as usual.

Cookies, die Anbieter für ihre Funktionen verwenden, können Sie in Ihrem Browser löschen, deaktivieren oder verwalten. Je nachdem welchen Browser Sie verwenden, funktioniert dies auf unterschiedliche Art und Weise. Bitte beachten Sie aber, dass dann eventuell nicht mehr alle Funktionen wie gewohnt funktionieren.

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Legal Bases

We have a legitimate interest in using a modular website system to optimize our online service and present it in an efficient and user-friendly way for you. The corresponding legal basis for this is Article 6 (1) (f) GDPR (legitimate interests). However, we only use the modular system if you have given your consent.

Insofar as the processing of data is not absolutely necessary for the operation of the website, the data will only be processed on the basis of your consent. This applies in particular to tracking activities. In this respect, the legal basis is Article 6 (1) (a) GDPR.

With this data protection declaration, we have brought you closer to the most important general information about data processing. If you want to find out more about this, you will find further information - if available - in the following section or in the provider's data protection declaration.

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EMAIL MARKETING

Email Marketing Summary

👥 Affected: Newsletter subscribers
🤝 Purpose: direct mail via email, notification of systemic events
📓 Processed data: Data entered during registration, but at least the email address. You can find more details on this with the email marketing tool used in each case.
📅 Storage duration: Duration of the existence of the subscription
⚖️ Legal bases: Article 6 paragraph 1 lit. a GDPR (consent), Article 6 paragraph 1 lit. f GDPR (legitimate interests)

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What is email marketing?

In order to always keep you up to date, we also use the possibility of e-mail marketing. If you have agreed to receive our e-mails or newsletters, your data will also be processed and stored. Email marketing is a subset of online marketing. This involves sending news or general information about a company, product or service via email to a specific group of people who are interested in it.

If you want to take part in our e-mail marketing (usually via newsletter), you usually just have to register with your e-mail address. To do this, fill out an online form and send it off. However, it can also happen that we ask you for your title and your name so that we can also write to you personally.

Basically, registering for newsletters works with the help of the so-called “double opt-in procedure”. After you have registered for our newsletter on our website, you will receive an e-mail confirming your subscription to the newsletter. This ensures that you own the e-mail address and that no one has signed up with someone else's e-mail address. We or a notification tool used by us logs every single registration. This is necessary so that we can also prove the legally correct registration process. As a rule, the time of registration, the time of registration confirmation and your IP address are saved. In addition, it is also logged if you make changes to your stored data.

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Why do we use email marketing?

Of course, we want to stay in touch with you and always present you with the most important news about our company. Among other things, we use e-mail marketing – often just referred to as “newsletter” – as an essential part of our online marketing. If you consent to this or it is permitted by law, we will send you newsletters, system emails or other notifications by email. When we use the term "newsletter" in the following text, we mean mainly e-mails that are sent regularly. Of course, we don't want to bother you in any way with our newsletter. That's why we always try to offer only relevant and interesting content. For example, you can find out more about our company, services, or products. Since we are always improving our offers, you will always find out via our newsletter when there is news or when we are currently offering special, lucrative promotions. If we commission a service provider who offers a professional sending tool for our e-mail marketing, we do this to be able to offer you fast and secure newsletters. The purpose of our e-mail marketing is basically to inform you about new offers and also to get closer to our business goals.

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Which data is processed?

If you become a subscriber to our newsletter through our website, you confirm membership in an email list by email. In addition to your IP address and e-mail address, your title, name, address and telephone number can also be saved. However, only if you agree to this data storage. The data marked as such are necessary so that you can participate in the service offered. Providing this information is voluntary, but not providing it will result in you not being able to use the service. In addition, information about your device or your preferred content can be stored on our website. For more information about how we store data when you visit a website, see the Automatic Data Storage section. We record your declaration of consent so that we can always prove that it complies with our laws.

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Duration of data processing

If you remove your e-mail address from our e-mail/newsletter distribution list, we may store your address for up to three years on the basis of our legitimate interests so that we can still prove your consent at the time. We may only process this data if we have to defend ourselves against any claims.

However, if you confirm that you have given us your consent to subscribe to the newsletter, you can submit an individual deletion request at any time. If you object to the consent permanently, we reserve the right to save your e-mail address in a blacklist. As long as you have voluntarily subscribed to our newsletter, we will of course keep your e-mail address.

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Right to object

You have the option to cancel your subscription to the newsletter at any time. All you have to do is revoke your consent to registering for the newsletter. This normally only takes a few seconds or one or two clicks. Most of the time you will find a link at the end of each email to unsubscribe from the newsletter. If you really cannot find the link in the newsletter, please contact us by email and we will immediately cancel your newsletter subscription.

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Legal Bases

Our newsletter is sent on the basis of your consent (Article 6 (1) (a) GDPR). This means that we may only send you a newsletter if you have previously actively registered for it. If necessary, we can also send you advertising messages on the basis of § 7 Para. 3 UWG, provided that you have become our customer and have not objected to the use of your e-mail address for direct advertising.

Information on special e-mail marketing services and how they process personal data can be found - if available - in the following sections.

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MESSENGER & COMMUNICATION

Messenger & Communication Privacy Policy Summary

👥 Affected: Visitors to the website
🤝 Purpose: Contact requests and general communications between you and us
📓 Processed data: Data such as name, address, email address, telephone number, general content data, IP address if applicable
You can find more details on this under the respective tools used.
📅 Storage duration: depends on the messenger & communication functions used
⚖️ Legal basis: Article 6 paragraph 1 letter a GDPR (consent), Article 6 paragraph 1 letter f GDPR (legitimate interests), Article 6 paragraph 1 sentence 1 letter b. GDPR (contractual or pre-contractual obligations)

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What are messenger & communication functions?

We offer various options on our website (e.g. messenger and chat functions, online or contact forms, e-mail, telephone) to communicate with us. Your data will also be processed and stored insofar as it is necessary to answer your inquiry and our subsequent measures.

In addition to classic means of communication such as e-mail, contact forms or telephone, we also use chats or messengers. The most commonly used messenger function at the moment is WhatsApp, but of course, there are many different providers who offer messenger functions, especially for websites. If content is end-to-end encrypted, this will be indicated in the individual data protection texts or in the data protection declaration of the respective provider. End-to-end encryption means nothing other than that the content of a message is not visible to the provider itself. However, information about your device, location settings and other technical data can still be processed and stored.

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Why do we use messenger & communication functions?

The ability to communicate with you is very important to us. After all, we want to talk to you and answer all possible questions about our service in the best possible way. Well-functioning communication is an important part of our service. With the practical messenger & communication functions, you can always choose the ones you like best. In exceptional cases, however, it can also happen that we do not answer certain questions via chat or messenger. This is the case when it comes to internal contractual matters, for example. Here we recommend other communication options such as e-mail or telephone.

We generally assume that we remain responsible under data protection law, even if we use the services of a social media platform. However, the European Court of Justice has decided that in certain cases the operator of the social media platform can be jointly responsible with us within the meaning of Art. 26 DSGVO. If this is the case, we will point this out separately and work on the basis of a relevant agreement. The essence of the agreement is reproduced below for the platform concerned.

Please note that when using our built-in elements, your data may also be processed outside the European Union since many providers, such as Facebook Messenger or WhatsApp, are American companies. As a result, you may not be able to claim or enforce your rights in relation to your personal data as easily.

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Which data is processed?

Exactly which data is stored and processed depends on the respective provider of the messenger and communication functions. Basically, it is data such as name, address, telephone number, e-mail address and content data such as all information that you enter in a contact form. In most cases, information about your device and the IP address is also stored. Data that is collected via a messenger and communication function is also stored on the providers' servers.

If you want to know exactly which data is stored and processed by the respective providers and how you can object to the data processing, you should carefully read the respective data protection declaration of the company.

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How long is data stored?

How long the data is processed and stored depends primarily on the tools we use. Below you can find out more about the data processing of the individual tools. The data protection declarations of the providers usually state exactly which data is stored and processed for how long. In principle, personal data is only processed for as long as is necessary to provide our services. When data is stored in cookies, the storage period varies greatly. The data can be deleted immediately after leaving a website, but it can also be stored for several years. Therefore, you should look at each individual cookie in detail if you want to know more about data storage. In most cases, you will also find informative information about the individual cookies in the data protection declarations of the individual providers.

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Right to object

You also have the right and the option to revoke your consent to the use of cookies or third-party providers at any time. This works either via our cookie management tool or via other opt-out functions. For example, you can also prevent data collection by cookies by managing, deactivating or deleting the cookies in your browser. For more information, we refer to the consent section.

Since cookies can be used for messenger and communication functions, we also recommend our general data protection declaration on cookies. To find out exactly what data is stored and processed by you, you should read the data protection declarations of the respective tools.

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Legal Bases

If you have agreed that your data can be processed and stored by integrated messenger and communication functions, this consent is the legal basis for data processing (Art. 6 Para. 1 lit. a DSGVO). We process your request and manage your data within the framework of contractual or pre-contractual relationships in order to fulfill our pre-contractual and contractual obligations or to answer inquiries. The basis for this is Article 6 Paragraph 1 Clause 1 Letter b. GDPR. In principle, if you have given your consent, your data will also be stored and processed on the basis of our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in quick and effective communication with you or other customers and business partners.

Source: Ceated with AdSimple'sr Datenschutz Generator